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WE'RE EN VOYAGE! NEW ORDERS SHIP JANUARY 4TH
Poetica offers standard and expedited shipping options for domestic shipments, via UPS and USPS. Poetica offers free standard shipping in the US for orders of $75 and above. Orders are typically processed within 1-3 business days of the order placement. Orders placed after 12 P.M. EST, on weekends, or on holidays will be processed the following business day. Available shipping services, costs and delivery time estimates are presented at checkout. All deliveries are subject to the carrier’s policies and schedule. For more information, refer to our Shipping Policy.
Once you've made an order, you'll receive an email with the order number, and further email updates as your order is processed and shipped. For more information, refer to our Shipping Policy. If you have any questions about your order, simply email us at hello@poeticabotanicals.com. We're here to help.
Yes. Our fragrances are made from 100% essential oils and absolutes. We do not use synthetic fragrances. We believe in ingredient transparency, and you can find our full product ingredient lists in our Shop, Ingredients Glossary, Botanicals page and on our product packaging.
Our products are free from animal products, BHA, BHT, EDTA, formaldehyde, mineral oils, parabens, phosphates, phthalates, synthetic fragrances and aroma chemicals, synthetic colors and sulfates (SLES, SLS).
No. Plants are our world. And we never test on animals.
In the unlikely event that irritation occurs, we recommend you stop using the product and seek medical advice if irritation is uncomfortable or persistent.
We recommend storing your products in a cool, dry place away from direct sunlight. Always handle glass with care.
Yes, our products are reusable and recyclable wherever facilities exist. Visit our Sustainability page for tips on how to repurpose your packaging.
Interested in carrying Poetica? We welcome likeminded brands to carry our collections. Email sales@poeticabotanicals.com to learn more.
Please contact us at hello@poeticabotanicals.com. We’d love to hear from you.
